CRS Customer Privacy Policy
Corporate Relocation Services (CRS)'s Customer Privacy Policy covers the collection, use, and disclosure of information that may be collected by CRS anytime you interact with CRS, such as when you visit our website, when you contract for CRS products and services, or when you call our relocation support associates and counselors. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at CRS, and we go to great lengths to protect it.
Why we collect company information
We collect company information because it helps us deliver a superior level of customer service. It enables us to give you access to our products and services and focus on categories of greatest benefit to you. In addition, company contact information helps us keep you posted on matters that may be of importance to you.
What information we collect and how we may use it
There are a number of situations in which information you provide may help us give you better service and advice. For example:
- We may ask for company information when you're discussing CRS services and differentiators, a service issue on the phone with a CRS counselor, participating in an online survey or learning how CRS can assist the company meet its relocation goals.
- When you interact with CRS, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences and information relating to a support or service issue. We may use company information to provide services that you have requested as well as for research and analysis to improve CRS's products and services.
When we disclose your information
CRS takes your company's privacy very seriously. CRS does not disclose, sell or rent your company's information to other companies or vendors.
Within the CRS GroupTo help us provide superior service, your company's information may be shared within the CRS group who will take steps to safeguard it in accordance with CRS's privacy policy.
With our service providers, vendors, and strategic partnersThere are also times when it may be advantageous for CRS to make certain information about you available to companies that CRS has a strategic relationship with or that perform work for CRS to provide products and services to you on our behalf. These companies may help us process information, fulfill employee orders, deliver documents to you, manage and enhance customer data or provide customer service. These companies are also obligated to protect your personal information in accordance with CRS's policies, except if we inform you otherwise at the time of collection.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
CRS takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.
Integrity of your personal information
CRS has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used.
Cookies and other technologies
As is standard practice on many corporate websites, CRS's website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site and to track users' movements around the site.
Our companywide commitment to your privacy
As we said, CRS takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to CRS employees and strictly enforce privacy safeguards within the company.
Privacy questions
If you have questions or concerns about CRS's Customer Privacy Policy or data processing, please contact us. CRS will in most cases respond to your inquiry within 5 days.
CRS may update its privacy policy from time to time.
or send us an email
The Montgomery Co. of WI, Inc.