Innovations & Insights

CRS' History of Innovation

Industry leading customer service and cost management results do not come from following the crowd. CRS' founder recognized the need for change in the relocation industry. This principle has guided CRS' formation and twenty plus years of service. Ask CRS how your company can benefit from innovations such as the examples shown below.

1. CRS is a leading proponent of focusing on "Total Relocation Cost Management results."
2. CRS is a leading challenger of "hidden fees."
3. CRS is a leading challenger of pricing guideline design.
4. CRS is a leading challenger of purchase closing cost program design.
5. CRS is a leading proponent of self funding.
6. CRS was and continues to be a leading proponent of inspections for the relocation industry.
7. CRS was a challenger of "double deeding".
8. CRS is a leading proponent of lump sum benefit designs.
9. CRS has consistently been a leading challenger of "Pre purchase appraisal programs".
10. CRS is a leading proponent of focusing on appraiser management versus the report format.

Insights on Determining the Fair Market Value of a House is Both an Art and a Process

The Art

1. Most real estate professionals have learned that determining value is a very imprecise Art.
2. A number of tools have been created to help with this process. Examples include various appraisal documents, software packages, internet sites, training programs, etc. However, no tool or expert will guarantee their prediction of the value of a home.
3. Ultimately an agreement between a seller and a buyer determines the value of any given home. The unpredictability of sellers and buyers is one of the primary reasons that determining value is such an Art.

The Process: The imprecise art of determining value requires that a process be utilized whenever possible.

1. Real estate professionals using various tools start the Process by determining an initial list price at which a home is placed on the market.
2. Feedback from the marketplace is then used to adjust the price or condition or some factor to more accurately reflect market reality.
3. This Process of adjusting marketing to reflect the reality of the marketplace continues until the seller and buyer agree on value and a sale.
4. The determination of value Process is now complete.

Important Lessons

1. Do not ignore the Process which is a critical element in effectively determining the value of a home.
2. Do not over emphasize or value any one tool that can be used to determine the value of a home.
3. Do not institute unreasonable restrictions (i.e. overly restrictive pricing guidelines) which will not allow the Process to effectively determine fair market value of a home.
4. Recognize that the justifiable range of value for many properties can vary by more than 10%.
5. Valuation tools are often not able to effectively value common issues such as busy streets, great views, in-ground pools, unusual floor plans, etc.

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